You may cancel your order only before it has been shipped. Once the order is picked up by the courier and marked as Shipped/In Transit, cancellation is no longer possible. In such cases, only a replacement will be provided if the product is found to be damaged or defective due to a manufacturing defect or delivery.

Replacements are processed within 7 business days. To be eligible for a replacement, we recommend recording a video while unboxing the product to serve as proof that any damage occurred during delivery and not after. Please ensure that all accessories and original packaging are returned along with the product. To request a replacement, contact us at help@waltr.in

Waltr reserves the right to cancel orders in the event of product unavailability. In such cases, you will be notified, and a full refund will be issued.

Waltr and Kre38 Labs reserve the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our official website. We will inform users of significant updates via email or prominent notices on our site. We encourage you to review this page regularly to stay updated on any changes. By continuing to use our services after modifications, you agree to the revised Terms and Conditions.